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Customer Care on 1xBet in Nigeria
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Publication - Mar 18, 2024Changed - Apr 10, 2024
Customer Care on 1xBet in Nigeria

Being widely recognized among the people, 1xBet is acknowledged as one of the leading betting sites in Nigeria. With a vast audience and a customer-oriented approach towards its users, the company has developed a highly effective support service. In this review, you will find a detailed description of all the available customer support options.

Would you like to learn more about 1xBet? Certainly! Just open and explore our exhaustive review of this bookmaker.

Сustomer Support Options on Nigerian 1xBet

Сustomer Support Options on Nigerian 1xBet

Sometimes, punters have questions about the betting process or encounter technical issues. If you are one of them, there are three possible ways of contacting the support service:

  • Phone call
  • E-mailing
  • Live chat

The 1xBet support lines operate 24/7, allowing you to reach out to them at any time. Now, let us take a closer look at each of the methods.

Phone Support Service 

If you encounter an issue requiring urgent resolution and detailed consultation, the best option is to call the call center. A specialist will take your call, provide consultation on your query, and immediately suggest solutions. The significant advantage of this method is receiving prompt answers to your questions in a live dialogue format. Additionally, it’s the most comfortable choice for individuals who prefer direct, personalized communication.

To reach the call center, dial 08000077777.

Live Chat Support Service

Live Chat is a super-fast and convenient way to receive customer support, always at your fingertips. To get help in the chat, follow these steps:

  1. Find the “Dialogue” icon in the bottom right corner of the interface and click on it.
  2. In the open chat, briefly describe your issue and send your message.
  3. The chatbot will provide a list of answers that may help solve the problem. For additional information, simply click on the relevant answer.
  4. If you haven’t found a suitable answer in the bot’s provided list, click on “Contact Operator.” Then, a live agent will join you to discuss and resolve your issue.

As you can see, it’s simple and quick!

Email Support Service

Another way to contact 1xBet support is through email. It’s important to note that the bookmaker provides different email addresses for different purposes. Here are some of them:

info-en@1xbet-team.com security-en@1xbet-team.com police@1xbet-team.com

To view the full list of current email addresses, go to the “Contacts” page. To do this, scroll down the main page and click on the “Contacts” button.

Complaints and Suggestions

It’s important to note that 1xBet also provides a form for customer questions, complaints, and suggestions. To submit your feedback, follow these steps:

  1. In your account, scroll down to find the “Contacts” section, then click on it.
  2. At the bottom of the page, locate the form titled “Any questions or suggestions?”
  3. Enter your phone number and email, then describe your complaint or suggestion in the designated form.
  4. Confirm your consent for personal data processing. Click “Send.” Done!

Conclusion

Conclusion 1xBet

So, Nigerian 1xBet provides its clients with several efficient channels to address their issues: you can call the call center, chat, or email. To safeguard yourself from problems, it’s recommended to carefully read the rules and conditions and place bets with a clear head. Meanwhile, the Customer Care system is always available 24/7 to assist you, so don’t hesitate to reach out to them.

What is the 1xBet customer care number in Nigeria?

To contact the call center, dial 08000077777.

How to reach out to 1xBet’s support team?

There are 3 methods of contacting customer support: via Live Chat, via Phone call, and via Email.

How to send feedback to the 1xBet Support team?

You can use the designated form on the “Contacts” page.
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